Warranty

We offer the following as the guarantee of high quality of Softheme’s service:

• No deposit is required for the pilot project.
• Cost-free change requests and additions that do not exceed 10% of the initially estimated efforts
• The milestone-based pricing model is suggested to reduce client’s risk. With this model a project’s overall length is divided into milestones and the project’s overall price is divided into milestone payments. After the project is delivered, the final milestone is said to be achieved and the last milestone payment is due in full.
• The standard 90-day support is provided included in the project’s price, for all successfully delivered projects.
• Softheme provides additional free project consultations for the delivered project.
• If necessary, Softheme provides a charged-for support service for the created product. This might include modification of the product and creation of successive versions, product set-up, customization, and administration at the customer’s servers as well as end-user support.